Overview

Service Street is a family owned chain of repair shops in Colorado and Georgia. We’ve been in business for over 20 years and have established ourselves as a reputable auto repair shop in the communities we serve. We are always looking for talent to join the team as a General Manager. 
 

Are You A Good Candidate For Us?

• Our successful GMs come from a lot of different industries like restaurants, retail, car sales and the like. We put a lot of value on individuals who come from a culture of pay for performance and who are competitive in nature. Our GMs are sharp; astute; possess integrity and an entrepreneurial spirit.
• Our GMs know how to read people, how to explain their auto repair needs in a way that is consultative and supportive.
• Our GMs know how to lead and motivate the team at the shop. You’ll need to have experience managing people.
• Above all, our GMs are confident. They are personally confident and handle themselves well in a high demand environment.

Responsibilities

• Managing all customer relations and insuring that employees are providing excellent customer service
• Investigate and resolve all customer disputes, including warranty issues
• Own the P&L of the shop, including expense control, pricing structure, and mark up of parts. This will also include analyzing reports to understand where there are opportunities and make changes based on the analysis.
• Drive the sales of the shop through team development, ensuring appropriate inventory levels, through appropriate procedures. Continually develop plans, programs, and promotions to increase sales, production, and customer service satisfaction levels
• Inventory control, including managing vendor relations and approving all purchases and stocking activities
• Supervise technicians and other employees. This includes employee relations, hiring, firing, disciplining, payroll, and scheduling. Train and develop the team. Motivate and retain the team.
• Maximize sales and profitability by maintaining and scheduling appropriate workloads according to operation hours and employee availability
• Insure the safety of the shop and the employees according to company guidelines and all federal, state, and local regulations. This includes conducting ongoing safety meetings
• Scheduling and conducting ongoing training

Perks of the Job:

•  Pay for performance culture-You can increase your personal wealth when you succeed in the shop!
• Reimbursement for ASE certifications
• Three shirts provided upon hire
• Eligibility for health insurance after 6 months

Everything Else You Need To Know:

• Our repair facilities operate with a strong focus on integrity and doing the right thing for the customer. Our philosophy is that we will never perform work on a vehicle that the customer doesn’t need.
• The pay starts at base of $40-50k base plus commission. There is no cap on commission and it’s possible to earn a lot more.
• This is a professional company and we work within a high set of standards including strong ethics (work ethics and the way we conduct our business day in and day out).